From self-service kiosks to lane-side tablets to the kitchen display, Sync runs every order on one platform — so your team isn't reconciling four systems and your guests aren't waiting.
Most point-of-sale systems were designed for a dining room — tables, servers, checks. Centers bolt on lanes, leagues, parties, and attractions, and end up with a system that can only see half of what they run.
Sync was built the other way around. Bowling, food and beverage, attractions, retail, and reservations run on one system, sharing one guest record and one set of numbers. A server drops a food order on lane 14 without walking to a terminal. A guest extends their bowling time from the same screen where they ordered wings. Your GM sees what league night actually earned across every revenue center — in one report, not four exports.
Labor is your most volatile cost and your least predictable resource. Sync doesn't force you into a service model — it lets you run the one that fits your center, your seasons, and your staffing reality. Most centers run both. Every trip to the counter is a decision point where a guest can decide they're done. Ordering from the lane removes that decision point. Guests order more rounds, stay longer, and bowl more games — and your staff spends its time delivering.
| Self-Service | Full-Service | |
| What it looks like | Guests order and pay at a Sync Service Kiosk or from the lane through OrderNow | Staff take orders lane-side on a mobile tablet or at the front counter |
| Where it wins | Peak Friday nights, walk-in open play, birthday-party rushes, tight labor markets | Leagues, corporate events, premium lanes, centers where hospitality is the brand |
| Business outcome | Higher throughput per labor hour; guests order more often because there's no line to join | Higher check averages through server upselling; relationship-driven repeat business |
| What it frees up | Staff redeployed from order-taking to running food, bussing, and guest experience | Servers covering more lanes per shift, not more steps |
Self-service ordering that never stops. Guests browse the full menu, customize items, add bowling time, and pay—with upsell and combo prompts served consistently on every order. Kiosks absorb peak-hour volume without adding peak-hour labor.
Learn More About Sync Service Kiosk
Guests order food and drinks without leaving the lane. Orders go straight to the kitchen, tagged with the lane number, so runners know exactly where to go. No flagging down a server, no walking to the counter, no losing the group's momentum.
Staff-assisted ordering anywhere in the building. Servers take and fire orders lane-side, at the table, or in the party room, and take payment at the point of service on a Sync Pay handheld. Fewer steps per order means servers can cover more tables and lanes.
Learn More About Handheld Terminals
The hub for check-in, lane assignment, shoe rental, retail, and walk-up F&B — all on the same system running everything else. One transaction tab can combine bowling, food, and retail.
Learn More About Server Stations
Orders placed at a serving touchpoint fire directly to kitchen printers and KDS screens. Each sale draws down inventory in real time, with built-in par levels and low-stock alerts. Liquor control tracks pours to the ounce and flags variance against your target pour cost. And because it all runs on one system, reporting pulls sales, inventory, labor, and beverage cost into a single view.
Sync Pay creates a seamless checkout experience for your customers and worry-free processing for you.
No contracts. No hidden fees. No markups. With Sync Pay, you always know exactly what you're paying.
Bank-grade security at the highest level of PCI compliance. Encryption and tokenization protect card data from tap to settlement; Sync never stores it.
A complete lineup of integrated payment devices — from stationary terminals to mobile handhelds — engineered to keep transactions fast, flexible, and connected across every corner of your facility.
Explore Hardware Solutions
From point of sale to processing, one dedicated team supports it all, available virtually 24/7.
Get SupportUsing Sync Pay, bowlers can now pay for F&B ordered at the bowling lane.
One platform handles both card-present and e-commerce transactions — no more reconciling separate reports.
Track every payment from point-of-sale to bank deposit in one view — no manual reconciliation needed.
Transactions process instantly and automatically — no batch closing, no manual settings, no missed payments.
Machine learning and network insights detect fraud in real time, with customizable rules tailored to your business.
Sync continuously verifies card validity as tabs grow — reducing fraud and surprise declines at checkout.
Open a tab once and adjust freely — no extra transaction fees or card-not-present charges.
Tabs can be adjusted without incurring additional transaction fees or card fees that are not present.
Optionally pass credit card processing costs to customers — keeping more revenue in your pocket.
Yes. Bowling, food and beverage, attractions, retail, and reservations all run on Sync, sharing one guest record and one set of numbers. No bridging software connects a bowling system to a restaurant POS, and no one has to reconcile two sets of reports at close. A guest who bowls, eats, and plays an attraction is one transaction and one record.
Yes. Guests can create an order at the lane and scan a QR code to pay securely from their phone—no app download, no account creation, no waiting for a server. Orders route straight to the kitchen, tagged with the lane number, so runners know exactly where they're going. Removing the download step is what keeps casual and first-time guests ordering.
Yes, and most centers do. Kiosks and OrderNow absorb peak volume—Friday nights, walk-in open play, birthday rushes—while servers handle leagues, corporate events, and premium lanes where hospitality is prioritized. It isn't a one-or-the-other decision at install. You can shift the mix by daypart, by season, or by how your staffing looks that week.
Yes. One tab covers bowling, food, retail, and attractions, and a guest can extend their bowling time from the same screen where they ordered food. The tab opens once and adjusts freely—no second transaction, no re-running a card, and no extra card-not-present fees for additions. Longer sessions and larger tabs come from removing that friction.
Sync Pay is built specifically for bowling and entertainment venues, with transparent pricing, no hidden fees, and no contracts. It's the only payment platform fully integrated into Sync — unlocking exclusive features like on-lane ordering, single-tab management, and real-time reconciliation that you can't get from a standalone processor.
No. Sync works with most major payment processors. But choosing Sync Pay unlocks integrated features—like end-to-end reconciliation, on-lane payments, and unified reporting— that third-party processors don't offer.
Sync Pay uses straightforward, transparent pricing with no contracts, hidden fees, or surprise charges. You see exactly what you're paying — interchange, network fees, and a clear processor margin — with no buried subscription, platform, or annual fees.
Sync Pay accepts EMV chip cards, contactless payments (including Apple Pay and Google Pay), mobile wallets, swipe transactions, and gift cards. One integrated platform supports both card-present and e-commerce (card-not-present) transactions.
One dedicated team supports you from the point of sale through processing, available virtually 24/7. Unlike traditional setups where you bounce between your POS provider and a separate payment processor, Sync Pay support handles the full transaction lifecycle.
Yes. Sync Pay provides end-to-end reconciliation across card-present and e-commerce transactions in a single view — eliminating the need to compare reports from multiple processors or build custom tools to reconcile sales.
Yes. Sync Pay deposits funds directly into your business bank account, with full transaction visibility from point of sale to deposit, all in one place.