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Sync® Center Operations

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Sync® Center Operations

Revolutionizing Bowling with the All-in-One Solution

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Introducing Sync® Omnis™

Sync Omnis empowers you to create unforgettable guest experiences while optimizing your business performance. With enhanced integration, automated processes, and cutting-edge technology, you'll have the tools to attract new customers, increase loyalty, and drive revenue like never before.

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Your Center's Digital Advantage

It's All In Sync

Brunswick has continued to develop the most innovative, robust, and comprehensive bowling system capable of managing every aspect of your center. Sync® Center Operations is the fastest-selling scoring and management system in the bowling industry—and for good reason. Sync automates essential marketing functions, provides a powerful platform of management tools, and is the only bowling system built on leading-edge, cloud-based technology. Brunswick's focus on automation allows Sync to streamline operations for customers and staff, improving the guest experience while freeing up your team to concentrate on personalized service. Since Sync's release in 2015, Brunswick has led the industry in offering automation solutions that meet the unique demands of proprietors, making daily tasks easier and boosting profitability.

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All-In-One POS System

Sync was developed through a unique collaborative approach with proprietors and continues to lead the bowling industry with advanced technology and automation. The platform helps centers tackle operational challenges, including staffing shortages and rising labor costs, through features like automated reservations, lane assignments, and real-time attraction monitoring. By integrating automation into processes like order-taking and lane management, Sync ensures faster, more accurate service, reducing wait times for guests and enhancing the overall experience.

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Manage Your Business

Sync's robust management capabilities extend from guest and labor management to bowling center, bar, and restaurant operations. Sync automates routine tasks such as lane reservations and guest placement using real-time attraction capacity monitoring, allowing staff to make quick, accurate decisions. The system even includes digital waivers that customers can complete via QR codes on their smartphones, further minimizing bottlenecks at the front desk. Your staff can focus on creating exceptional guest experiences and ensuring your center operates at peak performance.

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Attract New Guests

Sync is your ultimate marketing powerhouse, designed to attract more customers to your center, increase spending per visit, and drive repeat business. By automating your marketing efforts, Sync allows you to create, target, and deliver messages automatically, reducing operational effort, time, and cost. Marketing automation also allows personalized offers to reach guests at the right moment, creating memorable, customized experiences that build customer loyalty.

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Provide Better Guest Experiences

Sync includes games your guests will love, netting you additional revenue as they accelerate the action on your lanes. But it's not just about entertainment—Sync's automation features also allow guests to order food and drinks directly from their lanes using OrderNow, a highly visual and interactive menu on the Sync scoring tablet. Guests can even send messages directly to staff for assistance, ensuring quick service without leaving their lanes. Whether checking in through the Sync Service Kiosk or receiving special offers via the OpenLane custom mobile app, Sync's automation elevates the guest experience with greater convenience and personalization.

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Affordable Tech & Unparalleled Support

Our alternative buying plans and subscriptions make using the most powerful scoring and management software in your center easier. With its automated services, Sync functions like 2-3 extra staff members during peak times, cutting labor costs and boosting your center's overall efficiency.

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Future-Ready Technology

Brunswick designed Sync from the ground up, incorporating hardware and software technologies that push the boundaries of what automation can achieve in a bowling center. Sync's cloud-native architecture enables seamless, one-click updates, ensuring your system is always ready for tomorrow's challenges. Whether automating routine tasks or adapting to changing customer expectations, Sync's future-ready design keeps your business at the forefront of innovation and efficiency.

Resources

Center Products Brochure

Brunswick Bowling Products Brochure

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BRUNSWICK BOWLING WHITE PAPER

Top Six Reasons to Choose Sync as Your POS System

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Brunswick Bowling Case Study

'Staggering' Results for Circle Bowl After Modernizing

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Brunswick Bowling Case Study

Bowlocity Modernizes with Sync

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Brunswick Bowling Case Study

Modernization A Must: A Strategy for Growth and Customer Retention

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Financial Review Article - September 2023

Funlab goes no touch with Sync

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IBI Article - October 2024

Tech and Teamwork - Maintaining Sales Amid Staffing Challenges

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BCM Article - February 2024

A Smart Food and Beverage Strategy

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See for yourself. Schedule a personalized demo of Sync today!