Manage Your Operations With Ease
Sync’s automation plays a critical role in delivering superior guest experiences while reducing the burden on staff. With Sync, guests can effortlessly purchase activities, food, and beverages through various on-demand options while staff benefit from streamlined operations. Whether it's online ordering, reservations, or self-service kiosks, Sync's automated features empower your team to focus on providing excellent service. Sync POS portals consistently upsell and cross-sell on every transaction, whether online or in-center, while automating mundane tasks to optimize staff performance. Sync's business-building features drive incremental revenue by enhancing existing income streams and supporting new opportunities.
"The restaurant has gone from one of the more difficult operations of our venue to one of the easiest to manage, The kiosk is a no-brainer — customers don’t have any problems with them. If you don’t have a kiosk, you will within the next two years.”
- Bill Diamond, Spins Bowl
Front-of-House
Sync's front-of-house tools streamline venue operations with the power of automation. The system integrates waitlist management, attraction management, and real-time inventory updates for reservations, while a digital waiver system streamlines the customer's journey. Sync's automation doesn't stop there. The Lane Status Dashboard, integrated with cashless systems and OrderNow's on-demand ordering, makes service delivery seamless and fast. Sync frees up staff by automating repetitive tasks, allowing them to focus on creating memorable guest experiences. This results in reduced wait times and optimized ordering processes, all through advanced automation.
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Back-of-House
Sync's back-of-house automation enhances operational efficiency by automating crucial business processes. From real-time performance insights via the Daily Dashboard to intelligent reporting and tax control options, Sync takes the guesswork out of operations. It integrates with inventory platforms, manages leagues, and supports fundraising, all while automating labor management to reduce staff strain. By eliminating tedious manual tasks, Sync helps you retain valuable employees and allows staff to focus on improved service and guest satisfaction.
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Sync+Sync Pay: The Ultimate Full-Service POS System
Sync Pay transforms your operations with its advanced point-of-sale functionality. Key benefits include automated upselling and cross-selling, enhancing revenue while reducing staff workload. Its seamless technology integrates mobile POS units and automation to minimize errors and speed up service, allowing your team to prioritize customer satisfaction. Enjoy transparent pricing with no hidden fees or long-term contracts. Sync Pay ensures unmatched security through PCI-compliant technologies, protecting customer data at every transaction. Plus, our dedicated team provides 24/7 support for smooth operations.
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Functional and Flexible Terminals
The FlexTab line of POS terminals offers functionality and flexibility while incorporating automated technology that helps reduce staff workload. FlexTab Core and FlexTab 15 are perfect for managing reservations, lane management, and full-scale F&B operations, while FlexTab 11 and FlexTab Go's portability makes them ideal for high-volume areas. These terminals simplify payment processing and order management, improving staff efficiency and guest satisfaction by streamlining the interaction process.
On-Demand Service
Sync revolutionizes the guest experience with on-demand, automated services, minimizing staff intervention while providing a personalized in-center journey. The Sync Service Kiosk reduces wait times, enhances accuracy, and strategically upsells, all while handling tasks equivalent to 2-3 staff members. Automation ensures guests have a seamless experience from reservations to order delivery through real-time capacity monitoring and notifications. Sync Service Kiosk optimizes service speed and accuracy, allowing your staff to focus on hospitality while Sync manages the operational workload.
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Intelligent Reporting
With Sync, automation extends into reporting, providing real-time data insights that empower decision-making. Sync's reporting features allow you to quickly compare performance periods, track the profitability of attractions, and monitor staff efficiency. Sync's cloud-based system provides access to reports from anywhere, so you can automate the analysis of key metrics and stay informed on the go. This powerful automation enables you to identify trends, optimize your operations, and drive higher profitability without manual oversight.
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