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Service & Support

We understand that running a successful center requires reliable support. Brunswick is your partner, providing the expertise and assistance you need every step of the way.

Your Center Support System

Brunswick is committed to your center's success. Should you need us, we're a call or a few clicks away. Whether you're looking for warranty information, electronic repair resources, or tech support, our team of experts and engineers are ready to keep the good times rolling.

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Technical Support

Brunswick Technical Support is available seven days a week to help you with center shutdowns and technical problems. High-priority issues, like shutdowns, are given immediate attention to keep your center running smoothly. You can connect directly with our product experts, engineers, and quality control technicians. We're here to help you maximize your center's efficiency.

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Visit our Help Center

Need help? Our online help center is your one-stop shop for technical support. Initiate a support ticket and easily track its progress. Find solutions fast with our self-help troubleshooting guides and extensive documentation library. Search our vast resources to resolve any technical issues you encounter quickly. We're here to help you every step of the way!

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TRAINING & ON-SITE SERVICES

Brunswick recognizes that not every location’s needs are the same. Brunswick provides the following services to help you get more out of your investment:

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ELECTRONIC REPAIR

Since 1968, Brunswick Electronic Repair has supported Brunswick scoring equipment, including Frameworx, Vector, and Sync. We also repair electronic products related to Electronic Triggering, Telefouls, Pinball Wizard, Pinsetters, and Lane Machines.

Start A Repair
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Warranty Claims

Brunswick’s Warranty Resolution team is here to assist you in resolving your product issues. Our goal is to process your claim within one business day. We also prioritize all warranty shipments to minimize machine downtime. File your warranty claim using our online warranty claim form.

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Can't Find What You Need?

We are here to help! We are a call, click, or email away. Please find more information on how to contact us now.