Center shutdowns and technical problems never work on a schedule. That’s why Brunswick Technical Support works seven days a week. High importance calls, such as center shutdowns, will receive priority attention to give you the answers and information you need to keep your center running at maximum efficiency. Brunswick Technical Support is your direct line to product experts, engineers, and quality control technicians.
Temporary Hours of Operation:
Brunswick Technical Support is taking the following precautions to limit the spread of the Coronavirus, while still providing support to our customers:
1. Brunswick's Technicians will be working remotely to limit their risk of exposure.
2. Due to this we will be unable to provide live answer. All customers will be required to leave a message.
3. All voicemails will be processed in the order they are received, and we will return calls to customers as quickly as possible. As always, priority response will be given for center down situations.
4. The technicians will be using temporary phone numbers while working remotely, so please make sure to answer all calls to prevent missing a call from a technician.
The following support hours will be in effect as of 04/12/2021:
Electronic Support Hours:
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST
Aftermarket Support Hours:
Monday - Friday, 8:00 a.m. - 6:00 p.m. EST
After-hours support is available outside the above schedules for emergencies only.
Brunswick understands that this is a trying time for our customers, our goal is to minimize the impact of this temporary situation on everyone involved. We appreciate your understanding as we work through this.
Standard Support Calls:
800-937-2695, option 3, 1
Urgent Center-Down Calls:
800-937-2695, option 3, 1, 1, 1
Service Bulletins
To keep your equipment performing as expected, we provide recommended procedures for maintenance and repairs. Click the button below to browse our Service Bulletin library. If you have questions regarding the information contained in our Service Bulletins or you cannot locate what you are looking for, contact Brunswick Technical Support at 1-800-937-2695.
View Service Bulletins