Center shutdowns and technical problems never work on a schedule. That’s why Brunswick Technical Support works seven days a week. High importance calls, such as center shutdowns, will receive priority attention to give you the answers and information you need to keep your center running at maximum efficiency. Brunswick Technical Support is your direct line to product experts, engineers, and quality control technicians.
Hours of Operation:
Support Availability as of 1/31/2022:
Normal Business Hours (Full Support for Scoring and POS/Bowling and Lane Systems): Monday - Friday 08:00 - 17:00 EST
Extended Support Hours (Limited Scoring and POS Systems Support): Tuesday - Friday 17:00 - 21:00 EST
Weekend Support Hours (Limited Scoring and POS Systems Support): Saturday 12:00 - 21:00 EST
On-Call Support (Priority Support for Scoring and POS/Bowling and Lane Systems Only): All hours outside availability noted above.
Scoring & POS Systems Support Calls:
800-937-2695, option 3, 1, 1, 2
Scoring & POS Systems Emergency Calls:
800-937-2695, option 3, 1, 1, 1
Bowling & Lane Systems Support Calls:
800-937-2695, option 3, 1, 2, 2
Bowling & Lane Systems Emergency Calls:
800-937-2695, option 3, 1, 2, 1
Support Request Form
Service Bulletins
To keep your equipment performing as expected, we provide recommended procedures for maintenance and repairs. Click the button below to browse our Service Bulletin library. If you have questions regarding the information contained in our Service Bulletins or you cannot locate what you are looking for, contact Brunswick Technical Support at 1-800-937-2695.
View Service Bulletins