2-Year Urethane House Ball Warranty

We are pleased that you selected Brunswick Bowling Products. This ball has been manufactured to the highest standards of workmanship and material in the bowling industry. We warrant that it will be free from defects in materials and workmanship for two years from the date of delivery, except for 6, 7, and 8 lb. balls which will be warranted for a period of one year from the date of delivery.

This warranty is made to the original buyer (“Buyer”) only and is not transferable without Brunswick Bowling Products, (“Seller”) prior written consent, except that a Buyer of new equipment who is a general residential contractor may transfer this warranty to the owner of the residence where the products are installed.

Brunswick Bowling Products agrees to replace this ball if, at any time during the warranty period, it is found to be defective in material or workmanship, and this shall constitute the purchaser’s sole and exclusive remedy under this Warranty. Brunswick Bowling Products shall in NO CASE be responsible for any damage caused by the following:

  1. The effects of ball plugging or solid slug inserts.
  2. The width of the bridge between the finger holes, excluding finger grips, is less than 1/4 inch.
  3. The bridge has been weakened at the base by pitches which allow the finger holes to join at the bottom.
  4. Sharp edges around a finger, thumb, or extra hole that have not been properly rounded by moderate beveling or sanding.
  5. Damages caused by automatic pinsetters, ball return systems, or gutters.
  6. Bowler misuse or abuse.
  7. Repairs, replacements, or modifications made by anyone other than Seller or a Seller-authorized installer.
  8. Color, texture, and finish variation between samples and actual product.
  9. Damage associated with improper transportation or storage.

Warranty claims must be made within thirty days of discovery of a defect. Additionally, all claims must be made no later than thirty days after the expiration of the warranty period.

In order to obtain warranty repair or replacement, contact your Brunswick Bowling Products bowling ball distributor or if purchased directly from the Seller, Buyer must notify Seller in writing by filing a warranty claim on our website https://brunswickbowling.com/bowling-centers/service-and-support/warranty/file-a-claim. If Buyer does not have access to the internet, notices may be sent to:

Brunswick Bowling Products
525 West Laketon Avenue
Muskegon, Michigan 49441
Attention: Ball Warranty Resolution Department

Phone: 1-800-YES-BOWL (1-800-937-2695) – option 3, option 2, option 1
E-mail: consumerproductswarranty@brunswickbowling.com

Do not ship product back to Seller prior to warranty claim confirmation. Defective parts must be held for a period of ninety (90) days after notification is made to Seller’s Warranty Department. Seller reserves the right to inspect or request return shipment for evaluation. If requested, Seller will provide the Buyer prepaid shipping labels. Buyer must return the products to Seller in the original or equivalent packaging. The seller will pay freight costs to ship the repaired or replaced products to the buyer on all approved claims. If Seller determines problem is not covered under this warranty, Buyer will be notified explaining why the claim has been denied and giving him/her the option of having the denied product returned, freight collect.

Additional warranty information can be found in the Brunswick Warranty Schedule located at https://brunswickbowling.com/bowling-centers/service-and-support/warranty.

THIS WARRANTY DOES NOT COVER MEASURING OR DRILLING OF HOUSE BALLS SOLD TO THE BUYER UNDRILLED. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.